01273-462925 / 07500-002745
United Kingdom
Posted 11 months ago

Work in line with companies Vision

Company will be the clear #1 worldwide provider of products, services and solutions that connects technology with customers, powers the supply chain and delivers premium investment results.”

Work in line with Companies Values:

  • Ethical

  • Open and courageous

  • High performing and accountable teams

  • Working effectively with no boundaries

  • Innovation and execution

  • Passion for customer service

On the basis of the Business Unit’s needs and definitions fulfil the competency criteria for “Manager of Staff” within Clear Performance.

Key tasks responsibilities

  • Create as many design-wins as possible at Arrows customers, in line with EMEA supplier & technology strategy, to maximize the generation of profitable, protected, business.

  • Work with FAE Leader and Territory Managers  to define core customers, agree and review account technical strategies

  • Ownership and drive of Customer technical strategies and activities at assigned customers:

  • Regular customer visits

  • Identify new projects and maximise solution selling and parts per project

  • Follow up on opportunities

  • Convert opportunities to Wins

  • Frequent customer visits with suppliers

  • Local ownership and drive on assigned suppliers/technologies

  • Responsibility of the channels DW results in the assigned territories/customers, both direct and indirect Customers (via local or offshore CEM)

  • Building high level relationship with customers R&D management

  • Active participation in EPC, EDGE, TestDrive & other EMEA programmes and execution into assigned Territory/Customers

  • Build up and maintain relationship with key customers, suppliers, sales and marketing

  • Selling the Companies benefits to customers and suppliers

  • Active preparation and participate in supplier reviews

  • Attend relevant supplier training

  • Loading and maintenance of Design Registrations on internal and external supplier systems (in conjunction with Design Registration Support team), including GBC

  • Customer/Supplier activities (Workshops, seminars, trainings, exhibitions etc)

  • Input to Asset stock profiling (Tools & new products)

  • Handover projects to sales and secure billing and margin when project is won, for both direct and indirect customers


  • Experience of working with electronics products or technologies

  • Project management experience

  • Adequate technical/technology or commercial education

  • Experience and understanding of country electronics markets


Clear Performance

  • Delivers Result

  • Customer Service Excellence

  • Business Acumen

  • Influencing & Relationship Building

  • Dealing With Ambiguity

  • Problem Solving

  • Priority Setting

  • Functional/Technical Skills


  • Sales skills

  • Good communication skills

Key Interfaces

  • FAE Leader

  • EMEA & Regional Engineering & Marketing Team (RDs, RLMs, SBMs, FAEs)

  • Regional Quote team

  • Suppliers

  • Sales

  • Design Support Team

  • Asset

  • FAEs

Required Competencies

  • Sales Proficiency

  • Act with a sense of urgency to execute and implement strategies which positively impact sales and performance results.

  • Manage each customer interaction by clarifying the goals for the call, the agenda and the decisions needed and purposeful next steps.

  • Transform sales and service calls into results.

  • Breakdown organizational barriers to meet customer needs.

  • See tasks through to completion regardless of obstacles.

  • Know how and where to make trade-offs to achieve desired outcomes.

  • Opportunity Generation Skills

  • Uncover/Identify Company opportunities in key accounts.

  • Develop a tele-sales strategy to identify target decision makers and plan calls to meet performance goals.

  • Use personal and professional networks to develop new customers within the wiring and connector industry.

  • Find ways to influence and tailor sales processes so as to favourable the companies position.

  • Interpersonal Skills

  • Demonstrate excellent phone skills in working with customers that lead to high quality contacts in both sales and service.

  • Build appropriate rapport and establish constructive and effective relationships with employees, executives, peers and customers to meet business needs.

  • Develop and maintain high personal viability, credibility and trust.

  • Establish rapport with customer contacts and others involved in the wiring and connector industry.

  • Adapt personal style, work methods and individual capabilities to contribute to business goals.

  • Partnering/Teamwork

  • Lead and collaborate with other members of the Company team in the execution of the business strategy.

  • Communicate timely and accurate information regarding developments in the selling/servicing process to other members of the team.

  • Communicate expected outcomes of telephone conversations and emails with key accounts to other team members.

  • Business, Financial and Technical Expertise

  • Excellent understanding of the wiring and connector industry and the challenges faced by the customer.

  • Ability to work with management to design, sell and implement complex wiring and connector solutions and interface these with  Company capability.

  • Effectively discuss business and industry issues with key accounts and sales management.

  • Utilize customer, industry and market knowledge to develop call plans which meet customer and  Company needs.

  • Understand customer’s strategic direction, inventory plans and other key measurements.

  • Project Management

  • Ability to orchestrate numerous activities and the efforts of several parties in driving the selling process from inception to implementation.

  • Facilitate communications among parties internal to the Company, internal to the customer and between the customer and the Company.

  • Ensure that all parties have the technical, legal and project information they need or want.

Job Features

Job CategoryEMEA Engineering and Marketing
RemunerationTo £60k+Bonus
LocationSouth West

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